Job Posting – Leader of Services and Culture – CONNECT Langley

By January 17, 2014 Interdependent

Deadline: February 5, 2014

You have a passion for people, a curious, open mind and a desire to make a difference in the lives of others. You are a relationship-builder and thrive on the learning and development of others. You find opportunity or create it and are prepared to dive into an evolving role for a company on the path of growth.

We’re looking for just the right person to join our team as a leader to oversee CONNECT’s culture and service delivery for Langley. You will be responsible for resident services and delivering the CONNECT promise every day – Making Lives Better. You will lead the team that supports our transitional and residential residents to find A Better Way After Brain Injury.

You will report to our Director of Culture, People and Services and play a key role in mirroring CONNECT’s services by working with your counterpart in Lake Country. You will be a member of CONNECT’s Leadership team that focuses on setting strategy and direction for the company.

The check list:

 A registered health professional

 Competent leader and critical thinker

 Passion for people

 Team builder

 Proficiently able to balance multiple priorities

 Open and clear communicator

 Sense of humour

 Ability to seek out opportunities for A Better Way

 Contribute to the development of services throughout the organization based on your own unique strengths and interests
What the role looks like:

You will lead and support the delivery of our ‘next generation’ of transitional and residential services ensuring they are delivered in keeping with the philosophy and culture of CONNECT. You will support the team delivering those services while keeping an eye on quality and best practices. This team coaches our residents to redefine their realities every day. You will guide the development of integrated services, ensuring a culture of collaboration and partnership exists between individual residents and their coaching resource team, working together with others to meet the goals of the individual, the shared goals of the team and the development of the location as a learning destination and resource for those living or working with acquired brain injury.

You will oversee culture and services for 29 residents in our five homes in Langley with support from on-site admin, decision support and people resource coaches, and a global leadership team based in Vancouver and Lake Country, including operations, finance, and communication.

About us: CONNECT has delivered A Better Way After Brain Injury for 20 years. We coach our transitional and residential residents to redesign their realities after injury. CONNECT is committed to Making Lives Better by helping residents build and maintain relationships and meet their individual goals. Our vision is to transform the way people with brain injuries are served and supported in British Columbia. Visit

How To Apply: Email your résumé to Patti Flaherty at

Application closing date February 5, 2014